Multimedia Services

Hours: Monday - Friday, 9 a.m. - 5 p.m. 
Studio Location: King Hall D139 
Editing Lab: Library North B128

The ITS Multimedia Services department at Cal State LA will keep copies of your project files for one year following the delivery of the finalized content, after which the files will be deleted. A high-resolution export of the finalized edited content will be archived and available upon your request.

You are required to hold the copyright for all materials submitted or have permission to use all copyrighted material contained in your videos, encompassing but not limited to videos, images, and music.

Cal state LA uses a licensed music library. If you want to use music from our library, your YouTube account needs to be verified with our vendor.

CSU, including Cal State LA, adheres to Executive Order 1111 requiring all instructional and web materials to be accessible. Video materials must have synchronized closed captions, audio materials need verbatim transcripts or captions, and all instructional content must be accessible. ITS Multimedia Services employs a vendor for captions at a rate of $1.99 per minute of content, with charges applied to your department.

If you would like to request closed captions for a video that was not produced by ITS Multimedia Services, please visit the Audio and Video page of the Accessibility website.

Please note that all university in-person and virtual events must adhere to Accessible Event Planning guidelines. Accessible events benefit everyone and ensure that participants can fully engage in the event and contribute should they desire. If your event is interactive, an ASL interpreter and live captions are required.

ASL Interpreter: You can schedule an ASL interpreter by visiting the Office for Students with Disabilities (OSD) website.

Live Captions: Live captions request will need to be submitted by our team, if we are supporting the event. If you are running your own event, a live captions request can be submitted via the Media Production Request form.

While most of our services are complimentary for the campus community, there are instances where charges may apply, including:

• Services requested outside our regular operational hours (9 a.m. - 5 p.m.).
• Services for campus entities not funded by the state or ASI.
• Services for projects funded by grants.
• Captioning services. 
• Non-instructional services that do not support a wide audience.

All videos posted online or presented during an event or in class require video captioning. ITS Multimedia Services employs a vendor (VERBIT) for captions at a rate of $1.99 per minute of content, with charges applied to your department. A chargeback number will be necessary. If you need to request video captions for a video not produced by ITS Multimedia Services, you can submit a video captioning request via the Audio and Video page of the Accessibility website.

All university in-person and virtual events must adhere to Accessible Event Planning guidelines. If your event is interactive, an ASL interpreter and live captions are required. ITS Multimedia Services employs a vendor (VERBIT) for live captions at a rate of $110 per hour with charges applied to your department. A chargeback number will be necessary. An ASL interpreter can be scheduled by visiting the Office for Students with Disabilities (OSD) website.

ITS Multimedia Services does not host or publish your videos online. If your department does not have a YouTube or Vimeo account, you will need to create one. University colleges and departments are responsible for creating and managing their own YouTube or Vimeo account. Please be advised that YouTube and Vimeo account holders should follow the Social Media Best Practice Guidelines. Please note that if you'd like to use music from our library, your YouTube account will need to be verified with our vendor before the content can be uploaded to your channel.

• How to create a Gmail account and upload a video to YouTube
• How to create a Vimeo account and upload a video (Word)

Drupal, the university's web platform, only allows embedded links from YouTube or Vimeo. Once you upload your video to YouTube or Vimeo, you can use the video link to embed it on your department website in Drupal. For instructions on how to add a remote video to Drupal, see the Manage Media section of the Drupal Support page.